Phone Saftey 101

Have you ever been called by someone claiming they are from the IRS? Or maybe you have dealt with people claiming they are from Microsoft and your computer has a virus? Either way, nuisance phone calls are becoming a large problem for everyday people. It can be hard to deal with scammers that keep calling even when you tell them to stop. This article will give you tips on how to handle situations with unwanted callers.

What do you do if you receive a suspicious phone call from someone claiming to be an IRS, Microsoft, or FBI employee?

  1. Ask for the employee’s information. Write down their name, department, callback number, and any other information that they offer. This will be vital to determining if they are a legitimate employee.
  2. Look up how to contact the business or agency the employee claims they are from. An easy way is to use a search engine to find an official website. Do NOT go to any website that the person on the phone gives you. They may be lying and telling you a fake website.
  3. Contact the actual business or agency and have them verify the authenticity of the employee’s information that you wrote down. If they are unable to verify the information, then the person that called you was likely a scammer. Do not call them back unless you are sure that they are an actual employee.
  4. Report the scammer. Informing other people of a phone scammer can help prevent them from successfully pulling off future attacks. Head over to Glasscaller.com, search for the scammer’s phone number, and leave a detailed comment of your experience.

What should you do if you receive a suspicious text message?

  1. Don’t reply. Replying lets the person on the other end know that they have successfully contacted someone.
  2. Don’t download any pictures or attachments that they send you. Attachments can infect your phone with a malware.
  3. Don’t click any links. Even if you recognize the link that they send you, don’t click it. Attackers commonly use links that look like legitimate but redirect you to a malicious website.
  4. Report your experience. It is important to spread the word about suspicious attacks. Navigate to Glasscaller.com, search the phone number that you received a suspicious text message from, and write a comment about what happened. You can also view what other people have said about their experiences with that phone number.

Now you know the best way to handle nuisance calls and suspicious text messages. We hope that you put this information to good use and stay safe when using your phone.